Contact Us | HONGPAC

Send Us Your Inquiry

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Company Name *

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Product Type *

Estimated Quantity *

Message / Additional Details

By submitting this form you agree to be contacted by HONGPAC regarding your inquiry. We do not share your information with third parties.

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Inquiry sent

Thank you. Our sales team will review your inquiry and respond within 24 hours. For urgent matters, please WhatsApp us directly.

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⚡ Reply within 24 hours

🔒 Information kept confidential

📦 Free samples available

🌍 We ship worldwide

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Chat on WhatsApp

For fast replies, send us a message on WhatsApp. Our sales team typically responds within 1–2 hours during business hours (Mon–Sat, 9am–6pm CST).

Open WhatsApp

+86 138 2767 6688

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Send an Email

Prefer email? Write to us directly. Include your product type, quantity and country for a faster response.

📧 vanper.phong@outlook.com

Company Info

LocationChina (Worldwide Export)

Business HrsMon–Sat, 9am–6pm CST

Reply TimeWithin 24 hours

LanguagesEnglish, Chinese

ShippingSea, Air, Express

Compliance & TestingFDA food contact compliance; EU food contact compliance; SGS testing; FSC certification; BPI compostability certification

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Requesting Samples?

We offer free plain samples for most products. Custom-printed samples are available at a small cost. Please mention "sample request" in your message or on WhatsApp.

Plain samples: 3–5 working days
Custom samples: 7–10 working days

FAQ

Common Questions Before You Inquire

The more detail you provide, the faster we can quote. Useful information includes: product type, size (oz or mm), quantity required, custom print or plain, material preference (PE/PLA/kraft), country of delivery, and your timeline. If you're unsure, just describe your use case and we'll recommend the right product.

We respond to all form submissions and emails within 24 hours on business days. WhatsApp inquiries are typically answered within 1–2 hours during Mon–Sat 9am–6pm CST. If you have an urgent requirement, WhatsApp is the fastest channel.

Yes. We strongly encourage it. Plain stock samples are available free of charge (shipping cost applies). Custom-printed samples are available at a small cost and typically take 7–10 working days to produce. Please mention your sample request in the form or WhatsApp message.

Standard payment terms are 30% deposit and 70% balance before shipment (T/T bank transfer). For new customers, 100% payment before production may be required. Flexible terms are available for established clients. We accept T/T, L/C and other standard trade payment methods.

Yes. Our MOQ starts at 500 pcs for plain cups. We work with independent coffee shops ordering a few thousand units per month as well as national restaurant chains ordering full containers. We'll recommend the most cost-effective solution for your volume.